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New Novussi Polypropylene Range

Take A Look At The New Polypropylene Chair Range! We have a range of 5 new polypropylene chairs that have come straight out of Turkey all with a 5 year commercial warranty. Each chair comes in a range of different colours including some beautiful contemporary pastel shades. The polypropylene is injected with glass-fiber for extra strength, hence it holds a static load of 250kg as well as being UV-treated and weather-resistant.

Your checklist for hiring the modern-day hospitality manager

Making it in the hospitality industry is all about making smart decisions. And that includes deliberately recruiting managers who will not only help run your restaurant, café or bar smoothly, but actively contribute to increasing your turnover while driving staff productivity. Hospitality management is a challenging and exciting career choice, and the performance bar is constantly being raised. The skills that used to be ‘enough’ to do the manager’s job are now minimal requirements, and there’s a raft of new...

Time To ‘Get A Life’? What’s Holding You Back?

Time to ‘get a life’? What’s holding you back? Owning a café, restaurant or bar doesn’t have to mean you can’t have a life. And in fact, your business is probably going to be better off in the long-term if you commit to spending less time working in your business, and more time working on it. If you think your business won’t run without you there on a busy Saturday or Sunday night, think again. Perhaps it’s not you that’s...

Our checklist for keeping your menu in peak condition

Your restaurant, café or bar menu has a critical job – it’s your hardest working salesperson! As well as grabbing the attention of prospective diners, your menu has to offer great meal choices that will win hearts and bring your customers back time and time again. And it needs to make your accountant happy!    

Why (and how) you should use Google My Business!

Google My Business (GMB for short) is an online listing for businesses. Not to be confused with Google Plus, GMB helps your business get found online – instantly! Here’s how to try it out for yourself. Type  the name of your business into Google (e.g. Melba Café, Melbourne) and presto – up pops a list of names, quick descriptions, locations, a handy map and customer ratings. Is your business there? A GMB listing presents a golden opportunity to attract customers....

Seven smart ways to use Instagram to market your restaurant, café or bar!

Let’s face it. People love taking photos of their amazing wining and dining experiences. While hovering over their food with a smartphone, or taking endless selfies might be annoying to the wait staff and to other diners, it’s not a trend that’s going away anytime soon. So why not use it to your advantage? Photos of food and social activities rank in the top 10 most popular Instagram genres, right alongside inspirational quotes, people, animals and places. User-generated photos resonate...

Things a bit quiet at your restaurant? The 3 golden rules for improving your popularity and profits

The hospitality industry is exciting but tough. A bad review, some negative social media coverage, and good old word-of-mouth can be damning if you haven’t got things right. So, how do you turn a poorly performing establishment into one that’s vibrant, cash-positive and successful? We asked an expert – a client who is regarded as one of Melbourne’s foremost restaurateurs – for his advice. He’s known for taking on failing establishments and turning them into hot spots. Profitable, well-reviewed and...

Core helps transform the Metropolitan Hotel Bendigo

Formerly known as Puggs, the Metropolitan Hotel is regarded as Bendigo’s best dining and entertainment venue. It offers plentiful indoor and outdoor dining options, its function rooms cater for anywhere between 20-200 guests, it has over 20 beers on tap along with a great range of local and regional wines, and regularly features live entertainment.

VEGETABLES STEP UP TO THE PLATE

In an interesting (if not entirely un-anticipated) twist, the lowly vegetable is finally having its 15 minutes of fame within the food and beverage industry. Of more genuine interest, vegetables are popping up in some truly unexpected quarters, such as flavourings for the new wave of health beverages, as subtly-sweet desserts and even in food for the younger set (as in tweens and kiddos, not Millennials and Gen Xers).

OBSESSING OVER FRIED CHICKEN

Fried chicken isn't just for families in a rush anymore. Today's fried chicken can go a round or several with the finest five-star cuisine and easily hold its own. From bloodcurdlingly hot to sinfully sweet and savoury, it is not hard to figure out what there is to love about the new breed of fried chicken.

SCRAMBLING FOR ‘CLEAN MENUS’

Sometimes a bit of healthy competition really can end up being good for the end consumer. Such is the case in the restaurant industry today, where we see anti-GMO and anti-additive pressure from consumer groups nudging (sometimes shoving) chains, franchises and individual owner-operators to clean up their acts....and their menus. 

ARE CARBS BAD FOR YOUR BUSINESS WAISTLINE?

Who doesn't love a delicious bowl of pasta? Judging from today's restaurant statistics, far fewer of us than you might assume! As it turns out, carbs (carbohydrates) are starting to look bad for business in a country as concerned about its waistline as it is about its environmental stewardship.

ACAI BOWLS… PULP BUT NOT FICTION

In an unusually inventive nod to global cuisine, Acai fruit mix-ups are fast replacing the all-American smoothie as the next great healthy snack on the go. Acai has migrated quite a long way from its home country of Brazil to show up on Australian tables. But with the reputed health benefits of this oft-named "miracle fruit," the accrued mileage seems well worth it.

THE UBER-FICATION OF F&B IN AUSTRALIA

The food industry is getting a thorough shake-up, and shake-down, thanks to the ever-expanding influence of mobile technology. In the short-term, this has many franchisees and restauranteurs feeling uncertain what the future may hold. Over the long-term, however, there is much to love about these new developments - and much to profit from as well!

HOW TO CREATE A SIGNATURE DISH

The internationally recognized chef Heston Blumenthal is best known for his English cuisine and his trademark dish--snail porridge. Raymond Blanc, the famous Michelin Star recipient, is perhaps best known for his dish of courgette flowers stuffed with crab mousse.

TURNING RESTAURANT COMPLAINTS INTO LIFELONG CUSTOMERS

The idea that it is impossible to make every customer happy certainly does apply to the restaurant business. A steak that one customer considers to be too rare could be looked upon by the customer at the next table as overcooked. If you run a restaurant, then you deal with complaints on a daily basis. But the successful restaurant owners know a few tricks that can help them to turn complaints into lifelong and dedicated consumers.

GREAT COFFEE IS CRUCIAL TO CAFE SUCCESS

Known for their laid-back attitudes, there’s not a lot that will get Australians hot under the collar. However, being unable to find a decent cup of coffee nearby causes even the most relaxed Aussie to complain.

20 OF THE BEST CAFE MARKETING IDEAS

There are many successful cafe businesses, but the difference between the most successful and the moderately successful cafe owner lies in their marketing strategies. To succeed in this field, you need to please your usual customers and use them to win over more customers. These twenty ideas will help you win over new customers and increase sales.

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